House of Mandana • Client Concierge & Care
Clear, insured, and transparent pan-India shipping for our handcrafted heirloom artifacts.
Complimentary Insured Express Delivery
We offer Complimentary Insured Express Delivery across India on all orders above ₹1,999. For orders below ₹1,999, a nominal flat express shipping fee of ₹149 is applied at checkout.
Dispatch & Craftsmanship Lead Times
• In-Stock Heirlooms: Dispatched within 24 to 48 business hours from our central atelier.
• Custom & Consecrated Artifacts: Selected large lost-wax solid brass idols and studio ceramic vessels undergo artisanal consecration and finish-curing, dispatching within 3 to 5 business days.
• Estimated Delivery: Metros and tier-1 cities receive deliveries within 3 to 5 business days post-dispatch. All other regions receive delivery within 5 to 7 business days.
• Custom & Consecrated Artifacts: Selected large lost-wax solid brass idols and studio ceramic vessels undergo artisanal consecration and finish-curing, dispatching within 3 to 5 business days.
• Estimated Delivery: Metros and tier-1 cities receive deliveries within 3 to 5 business days post-dispatch. All other regions receive delivery within 5 to 7 business days.
Insured Transit & Multi-Layered Keepsake Packaging
Every House of Mandana artifact is encased in customized high-density protective foam, shock-resistant corrugated crates, and our bespoke keepsake presentation box tied with a satin ribbon. All shipments are 100% transit-insured against any damage, mishandling, or loss during courier transit.
Real-Time Tracking & Courier Partners
We partner exclusively with India's premier express logistics services including BlueDart, Delhivery, and DTDC. Once dispatched, a real-time tracking link with live SMS and WhatsApp notifications will be sent directly to your registered contact details.
Need Personal Assistance?
Our Client Concierge is available Monday to Saturday (10:00 AM – 7:00 PM IST) to assist with orders, custom sizing, and private inquiries.